Paul Herdsman is the co-founder and Chief Operating officer of NICE Global. The company is a leading business solutions enterprise based in Montego Bay Jamaica.
Paul Herdsman was born in Kingston Jamaica and now resides in Florida. He started the company without having experience in the business world but with a carefully thought out business plan. With hard work and dedication, he built the company from 2014.
NICE Global offers a range of services to companies that require low overhead, higher revenue yield and customer retention. Their services include customer service outsourcing, after hours support, back office operations, technical support, company sales and outsourced email services. The focus of the company is to ensure that customers calling a company speak to a live operator and not to a machine.
Paul Herdsman’s success mantra is keeping employees happy. He does this by creating a family like environment at the office. He ensures that employees are properly trained to give the best services for customers and also provides opportunities for continuing education. He believes that employees who perform well should be adequately rewarded. He ensures that all employees know their roles and the roles of other employees to create a harmonious work environment. He also has an employee referral program where employees can usher in new talent to work for the company. Finally, Herdsman and his employees focus on finding solutions for the problems of customers quickly and effectively. Read This Article for related information.
Paul Herdsman uses these simple methods to mobilize his team to achieve success. You can also read more about Herdsman’s 12 Successful Business Tips
Additional reference: http://weeklyopinion.com/2018/06/lessons-entrepreneur-paul-herdsman/